The @#$%#.

Okay - ready for this? I hope so because I'm about to vent hardcore. That is right - did say hardcore. I used to work for a company that offered like the crappiest healthcare plan ever, okay it's not that it was crappy it's just that you had to pay for like 90% of it by yourself. So Big & I didn't do that. We opted for the cheaper Commonwealth Choice plan. And while it sucked really badly paying out of pocket, it was somewhat better saving money. Anyway I have a new job! I'm a public school employee with BlueCross/BlueShield health insurance. YAY! But that also meant that I had to cancel our old insurance this afternoon. So I called and sat on hold for maybe 30 minutes and then I got a hold of Omar. I do not lie, and he is certainly not important enough for an alias. His name was Omar. I gave Omar my information and he was like "Uhhhh are you calling for Commonwealth Choice or Commonwealth Care?"

Okay Omar I don't know the difference! Okay no don't say that... oh there it is! My bill says Commonwealth Choice. "I'm calling for Commonwealth Choice" I reply.

"Well you called Commonwealth Care"

No I F-ing did not Omar! I called 1-877-MA-ENROLL. "Oh, than could you connect me to the right department?"

"Uh yeah... you need to talk to Commonwealth Care?"

Uuuuuhhhh...... yeah!??!?! "Yes, I do"

"Okay Please hold"

Okay Omar! Not like I have a choice! Sooooo 10 minutes later a nice little woman gets on the phone. She doesn't have a name, but she asks me like 4 times for my pin number. So I gave her my account number since I didn't have a pin number. But that didn't work so she responds:

"Are you calling for a conference call?"

Nooooo... how many people do I have to talk to cancel this freaking thing?! I mean:
"No. Look I've been on the phone for 45 minutes now just trying to cancel my health care subscription so if you can't help me than please connect me to the right person to talk too."

"I'm sorry ma'am. I can't help you, I am a Verizon representative."

What the hell Omar! You connected me to Verizon when I'm trying to cancel my health insurance. If I felt like being annoyed, frustrated and spending my afternoon on hold, I could have called Verizon myself.

That's all. I'm not over it yet.... in fact this is making me more angry. Trivia night... maybe I'll take it out there...